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You can also call our PAL Access line 24 hours a day, 7 days a week at (800) 284-4725. Use PAL access code 68
24 hours a day/7 days a week. Call (888) 366-7072
24 hours a day/7 days a week. Call (888) 366-7380
Complete our secure 'General Questions' form and provide detailed information about what occured and the range of check numbers that were lost or stolen
If your TCU checkbook, ATM card or TCU Debit MasterCard is lost or stolen, it is very important that you report it to TCU as soon as possible. If any of the items have been stolen, we strongly recommend you also file a police report.
Click here to visit our Security Information page.
Information on how to protect yourself against Internet fraud.
http://onguardonline.gov
Federal Trade Commission's publication addressing Identity Theft facts for consumers:
http://www.ftc.gov/bcp/edu/pubs/consumer/idtheft/idt07.shtm
Information on spyware, viruses, hackers and online safety:
http://www.getnetwise.org
Identity theft, phishing, general Internet & e-commerce topics:
http://www.ftc.gov/ftc/consumer.htm
Safe Internet banking, avoiding identity theft and phishing:
http://www.fdic.gov/consumers/consumer/
Phishing examples, trends, prevention, & general information:
http://www.antiphishing.org
Any links to external websites are links to alternative sites not operated by TCU. TCU is not responsible for the content of the alternate site. The privacy and security policies of the alternate site may differ from those practiced by TCU. TCU does not represent you or the third party if you enter into a transaction with the third party.