Teachers Credit Union
Teachers Credit Union
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About TCU

Need an account that's convenient and full of features?
Check Reorder: Easily order new checks today with the click of a mouse!
Internet Banking: Convenience tools to make your banking experience easier!
Find your local Branch.

Review and Report Security Alerts

Be informed -  Review the recent scam attempts Security Articles & Alerts
Inform us - Has a scammer attempted to scam you? Report a phishing/vishing scam

 

Report Lost/Stolen Cards or Checkbooks

TCU Debit MasterCard® Cards

During Business Hours
  • Contact our Member Call Center at (800) 552-4745, 7:00 a.m. to 7:00 p.m. Monday through Friday, and 8:00 a.m. to 1:00 p.m. on Saturday
  • Visit your nearest TCU service center
After Business Hours (Weekdays/Weekends/Holidays)

Please call (800)523-4175

PAL Access

You can also call our PAL Access line 24 hours a day, 7 days a week at (800) 284-4725. Use PAL access code 68

Other Cards

Visa® Credit Card

24 hours a day/7 days a week. Call (888) 366-7072

TCU Checkbook

During Business Hours

  • Visit your nearest TCU service center
  • Contact our Member Call Center at (800) 552-4745, 7:00 a.m. to 7:00 p.m. Monday through Friday, and 8:00 a.m. to 1:00 p.m. on Saturday

After Business Hours (Weekdays/Weekends/Holidays)

Complete our secure 'General Questions' form and provide detailed information about what occured and the range of check numbers that were lost or stolen

If your TCU checkbook, ATM card or TCU Debit MasterCard is lost or stolen, it is very important that you report it to TCU as soon as possible. If any of the items have been stolen, we strongly recommend you also file a police report.

Click here to visit our Security Information page.

External Links

Information on how to protect yourself against Internet fraud.
http://onguardonline.gov

Federal Trade Commission's publication addressing Identity Theft facts for consumers:
http://www.ftc.gov/bcp/edu/pubs/consumer/idtheft/idt07.shtm

Information on spyware, viruses, hackers and online safety:
http://www.getnetwise.org

Identity theft, phishing, general Internet & e-commerce topics:
http://www.ftc.gov/ftc/consumer.htm

Safe Internet banking, avoiding identity theft and phishing:
http://www.fdic.gov/consumers/consumer/

Phishing examples, trends, prevention, & general information:
http://www.antiphishing.org

 

Any links to external websites are links to alternative sites not operated by TCU. TCU is not responsible for the content of the alternate site. The privacy and security policies of the alternate site may differ from those practiced by TCU. TCU does not represent you or the third party if you enter into a transaction with the third party.

Equal Housing Lender NCUA