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MasterCard® Global Service is a customer service program designed to extend the issuer's customer service infrastructure around the world. MasterCard® Global Service provides unprecedented emergency customer service anytime, anywhere and in any language.
Enhances protection against unauthorized use of the Debit MasterCard® at participating online merchants. Once the card is registered and a private SecureCode™ is created, the card owner will be prompted at checkout to provide it each time a purchase is made with an online merchant. The SecureCode™ is never shared with the merchant, it is equivalent to entering a PIN number at an ATM.
Please click here to access MasterCard® SecureCode™
MasterCard® MarketPlace™ is an innovative program that provides eligible MasterCard® cardholders who enroll online at www.marketplace.mastercard.com, with hundreds of tailored discount offers each week (based on their merchant preferences, ZIP code and website activity). These hundreds of offers are from 25,000 participating merchants nationwide in 19 categories - from entertainment to travel, computers, electronics, apparel, and more.
Doubles the warranty time period and duplicates the coverage of the original manufacturer's written warranty on most new purchases for a maximum of one additional year.
You're covered for most items you purchase, with an eligible card, if they are damaged or stolen within 90 days of the date of purchase. Restrictions apply.
Provides a money-back guarantee on most products purchased with an eligible card, if within 30 days of purchase the cardholder becomes dissatisfied with the product and the merchant will not accept a return.
When you're traveling 50 miles or more from home, you can rely on a host of travel related assistance services including medical and legal referrals that can help you in emergency situations, or if you do not speak the language.
Reimburses cardholders for physical damage to, or theft of a rental vehicle when the cardholder pays for the entire rental transaction with his or her eligible card and declines the Collision Damage/Loss Damage Waiver coverage offered by the car rental company. Coverage is in excess of any other applicable insurance.
US Companies are entitled to recover the Value Added Taxes (VAT) expenses their company employees incur on foreign business travel. The VAT paid on hotel accommodations, employee meals, conferences, exhibitions, trade shows, car hire and similar business travel expenses are recoverable in most European countries.
If you are traveling out of the State of Indiana or Michigan, please contact the Member Call Center at (800) 552-4745 to release your TCU Debit MasterCard® for use within a different state or country. Your TCU Debit MasterCard® is restricted at a variety of merchants outside of Indiana and Michigan, to protect you from fraudulent activity and charges. If you have any questions, please contact the Member Call Center for details.
Contact our Member Call Center at (800) 552-4745, 7:00 a.m. to 7:00 p.m. Monday through Friday, and 8:00 a.m. to 1:00 p.m. on Saturday or visit your nearest TCU service center
Please call (800)523-4175
Lost or stolen card? With Instant Issuance, you can get a replacement TCU Debit MasterCard® in minutes. The custom IU Debit MasterCard® is also available through Instant Issuance.
The Indiana University name and logo are used here by agreement with IU , and are the property of the Trustees of Indiana University. Instant Issuance is available at select TCU Service Centers.
Certain restrictions apply. .*DEBIT MASTERCARD® REBATE DISCLOSURE. **More Information about Zero Liability.
Any links to external websites are links to alternative sites not operated by TCU. TCU is not responsible for the content of the alternate site. The privacy and security policies of the alternate site may differ from those practiced by TCU. TCU does not represent you or the third party if you enter into a transaction with the third party.