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Assure Your Debit Transactions are Covered: Learn How
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Swipe, Sign and Go. 

The TCU Debit MasterCard® works like a check - only better. Simply swipe your card, sign the receipt or enter your PIN and go. It's faster and safer than cash or checks, and it is accepted at millions of locations worldwide. 


Do more than make a purchase, Earn Cash Back!
Earning 0.5% cash back is as simple as buying your groceries or gas, simply swipe your card and sign the receipt! It’s that easy. For instance, if you spend $100 on groceries, you could earn $0.50 cash back. Even purchasing $50 in gas could result in $0.25 cash back. You can double your cash back by using it towards a new TCU product or service such as a mortgage, auto loan or travel package! It’s just another way TCU is invested in you!
Your everyday spending automatically earns money! It’s easy, swipe sign the receipt to start earning cash back! Click HERE to find out how you can get your cash back.
 See TCU Debit MasterCard® Terms and Conditions for details

    Using your TCU Debit MasterCard® with Apple Pay is easy, secure, and private.


    Frequently Asked Questions           Setting Up My TCU Debit MasterCard

    For more information visit: http://www.apple.com/apple-pay/


    MasterCard® Features:

    • Zero Liability**

      You pay only for the purchases you have authorized on your MasterCard card, and you won't be held liable in the event of an unauthorized purchase. This coverage extends to purchases made in stores, over the phone, or online.

      Click here to access more information on Zero Liability

    • MasterCard® Global Service

      MasterCard® Global Service is a customer service program designed to extend the issuer's customer service infrastructure around the world. MasterCard® Global Service provides unprecedented emergency customer service anytime, anywhere and in any language. Contact for assistance 1.800.307.7309

    • MasterCard® SecureCode™

      Enhances protection against unauthorized use of the Debit MasterCard® at participating online merchants. Once the card is registered and a private SecureCode™ is created, the card owner will be prompted at checkout to provide it each time a purchase is made with an online merchant. The SecureCode™ is never shared with the merchant, it is equivalent to entering a PIN number at an ATM.

      Please click here to access MasterCard® SecureCode™


      MasterCard® Identity Theft Resolution Services

      Allow us to help you save time and navigate the complexities of this type of threat. Restore your peace of mind with 24-7 access to specialists, support documents and education if you think you have become a victim of identity theft. 

      Click here for MasterCard® Identity Theft Resolution Services 

    • MasterCard® Priceless

      Enjoy a look behind-the-scenes, a spot at the front of the line, private experiences and tickets to the most coveted events, exclusively for MasterCard cardholders. Let Priceless Cities inspire you to go beyond the ordinary to tap into the priceless possibilities awaiting you in the greatest cities of the World.

      MasterCard Priceless


    MasterCard® Enhanced Benefits

    • Extended Warranty Insurance*

      Doubles the time period and duplicates the coverage of the original manufacturer's or U.S. store brand warranty for a maximum of one year. 

      Price Protection*

      If you find a lower price within 60 days of purchase, Price Protection guarantees you the best price on products purchased with an eligible card by refunding the difference.

      Satisfaction Guarantee*

      Provides up to $250 per product, if you become dissatisfied with the product within 60 days of purchase and the merchant will not accept a return.

    *Certain restrictions apply. Please see MasterCard Guide to Benefits for Debit Cardholders for more details.
    To file a claim or for more information on any of these services,
    Call the MasterCard Assistance Center at 1-800-MasterCard: 1-800-627-8372,
    Or en Espanol: 1-800-633-4466.

    MasterCard® Business Card Smart Shopper Features Also Include:

    • Master Rental/CDW

      Reimburses cardholders for physical damage to, or theft of a rental vehicle when the cardholder pays for the entire rental transaction with his or her eligible card and declines the Collision Damage/Loss Damage Waiver coverage offered by the car rental company. Coverage is in excess of any other applicable insurance.

    • MasterCard® VAT Reclaim

      US Companies are entitled to recover the Value Added Taxes (VAT) expenses their company employees incur on foreign business travel. The VAT paid on hotel accommodations, employee meals, conferences, exhibitions, trade shows, car hire and similar business travel expenses are recoverable in most European countries.

    Additional Benefits


    MasterCard® Airport Concierge™

    Arrange for a personal, dedicated Meet and Greet agent to escort you through the airport on departure, arrival or any connecting flights, 24/7/365 at over 450 destinations worldwide.
    Click here to start using MasterCard® Airport Concierge today.


    Travel Security Precautions:

    If you are traveling out of the State of Indiana or Michigan, please contact the Member Call Center at (800) 552-4745 to release your TCU Debit MasterCard®  for use within a different state or country.  Your TCU Debit MasterCard®  is restricted at a variety of merchants outside of Indiana and Michigan, to protect you from fraudulent activity and charges.  If you have any questions, please contact the Member Call Center for details.

Report Lost/Stolen TCU Debit MasterCard® Cards

During Business Hours

Contact our Member Call Center at (800) 552-4745, 7:00 a.m. to 7:00 p.m. Monday through Friday, and 8:00 a.m. to 1:00 p.m. on Saturday or visit your nearest TCU service center

After Business Hours (Weekdays/Weekends/Holidays)

Please call (800)523-4175

Instant Issuance of TCU Debit MasterCard® Cards

Lost or stolen card? With Instant Issuance, you can get a replacement TCU Debit MasterCard® in minutes. The custom IU Debit MasterCard® is also available through Instant Issuance.

Click here for a full description of the new benefits and how to use them. To request a printed guide-to-benefits, call 1-800 MC ASSIST.

The Indiana University name and logo are used here by agreement with IU , and are the property of the Trustees of Indiana University. Instant Issuance is available at select TCU Service Centers.

Certain restrictions apply. .*DEBIT MASTERCARD® REBATE DISCLOSURE. **More Information about Zero Liability.




Any links to external websites are links to alternative sites not operated by TCU. TCU is not responsible for the content of the alternate site. The privacy and security policies of the alternate site may differ from those practiced by TCU. TCU does not represent you or the third party if you enter into a transaction with the third party.

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