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Internet Banking Upgrade

IMPORTANT INFORMATION REGARDING BILL PAY: Internet Banking Bill Pay is currently unavailable and will be available within the new platform on August 5th. This downtime allows us the opportunity to ensure your Bill Pay information converts seamlessly to the new platform. Please Note: All of your currently scheduled bill payments will process as expected throughout the downtime and upgrade.

When you log in on August 5th, all of your Bill Pay information, including Bill Payees, scheduled payments and history will be available to you in the new platform. In the meantime, if you wish to make any payments please contact the merchant directly.
 

Our ReDefined eServices will provide you with a convenient and innovative banking experience that is consistent across all channels, including our mobile apps. You will continue to have access to your accounts anytime, anywhere, and on any device. These resources will help guide you through ReDefined experience.

eServices ReDefined brings you new and enhanced features:

  • View Pending Transactions
  • Member to Member Transfers
  • Secure Messaging
  • Customizable Accounts.
  • Alerts- New text and email alert options
  • Mobile eDeposit
  • Manage Contact Information
  • Check Reorder
  • My Money Manager (M3) - New financial management tool

 

Demos

Learn More
Our extensive library of demos will guide you through the ReDefined eServices and will provide you with step-by-step tutorials so you can take advantage of all that eServices ReDefined has to offer.   

Important Information

Learn More
To optimize your eServices ReDefined experience across all platforms, read this important information for:

User Guides

 
 

Our eService guides give in-depth instructions for using all of our ReDefined eServices.

Contact Us

If you have questions regarding TCU Internet Banking or would like to speak to someone about TCU's ReDefined eServices, contact us today at

1-800-552-4745

 Option 4

 

 

For Your Protection: TCU will never ask you for your Personal Identification Number (PIN) or Internet Banking Password over the phone or through email. Additionally, never send your personal information through email or enter your personal information into pop-up advertisements. Lastly, never select ‘Remember Me’ on a device that does not belong to you. If you have any questions regarding the security of your information, please contact the TCU Member Call Center at 800-552-4745.
 

 

Any links to external websites are links to alternative sites not operated by TCU. TCU is not responsible for the content of the alternate site. The privacy and security policies of the alternate site may differ from those practiced by TCU. TCU does not represent you or the third party if you enter into a transaction with the third party.

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