Eco-friendly Ways to Bank

Electric vehicles could become the norm within a decade. But TCU already offers lots of ways to bank that can help you save trips, trees...and time.

It'll be a while before we all fill up our cars at a charging station instead of a gas station. In the meantime, financial institutions like TCU are constantly looking at ways to let you plug-in to your finances without always driving to a branch.

Here is a list of environmentally friendly banking options to consider, along with additional information and links to help you make the most use of them:

TCU's Mobile App

Other than when you're behind the wheel, there's practically nowhere you can't use our mobile app to manage your account. Available for both iPhone and Android devices, the mobile app lets you do a lot of things, like:

  • Depositing checks
  • Transferring money between your accounts
  • Checking your account balances and cleared items
  • Transferring money to non-TCU accounts
  • Making loan, HELOC, Visa® or mortgage payments

Don't have the Mobile App yet? Click below to download it from your favorite provider.

Online Banking

Just like our mobile app, TCU Online Banking offers 24/7 access to your accounts from most web browsers on your desktop/laptop computer and on most tablets and smart phones. apart from mobile deposit, our Online Banking platform gives you the same features as the mobile app.


Text Banking

Americans send more than 69,000 text messages each second of every day. Why not make one of them a text to check in on your money?

Text Banking is an easy and secure way to get up-to-the-minute information about your TCU accounts. Once you enroll through Online Banking, you can safely manage your finances as easily as texting "When will you be home?" - which, by the way, is the second-most texted message after "I love you!".

Here's how to get started:

  • Sign into Online Banking, from the Menu select Settings, then Text Banking under "Messaging and Alerts"
  • Select, SMS ONSMS/Text - select ON
  • Enter your phone number and agree to the terms
  • Choose Save

You can choose the accounts you want enabled for text in your Account Preferences, then text START to 226563 to begin using Text Banking. For a complete list of Text Banking commands, simply text LIST to 226563.


Bank by Phone

Whether you carry your phone around with you or rock it old-school with a landline, Bank by Phone lets you handle your finances in real time at any hour of the day or night. Here are some things Bank by Phone lets you do:

  • Inquire about current account balances
  • Transfer funds between accounts
  • Make loan payments
  • Review your account history

It's easy to get started. Simply call the Bank by Phone number at (800) 284-4725 and follow the prompts.


Member Services and Chat

If you prefer eco-friendly with a personal touch, you can connect with a real person by calling Member Services or chatting with an agent online by clicking the "Ask TCU" icon you can find at the bottom of each page of our website.

Our Member Services team is available at (800) 552-4745 from 7 a.m. to 7 p.m. weekdays, and from 7 a.m. to 1 p.m. on Saturdays. Online chat (which we affectionately refer to as Alice, the name of TCU's first member) is designed to answer many of your questions automatically anytime. But you always have the option of chatting with a live agent during Member Services hours.



One of the easiest ways to go green is to enroll in electronic delivery of your TCU documents. E-Documents are a secure way to access your account statements, plus e-notifications, tax forms and other important documents. You get an email whenever there's something ready to view, and all you do is log into Online Banking and select "Connect with TCU" to get to your eDocuments.


Here for You

We want to make sure you're able to bank as conveniently as possible. Saving fuel, trees and time are an added bonus. But, as always, we're here when you need us. Don't hesitate to visit a branch lobby or drive-up whenever you want. You can even book an appointment with one of our team members at the time that works best for you, so you can make the most of your day!