TCU’s Karol Griffin made history

After four decades in numerous roles, including director of human resources, senior vice president of operations and executive director of the TCU Foundation, Griffin — who also served as TCU’s historian — is retiring.

  • March 03, 2020

On Wednesday, TCU will celebrate the versatile career of Karol Griffin. After 42 years in numerous roles, including director of human resources, senior vice president of operations and executive director of the TCU Foundation, Griffin is retiring.

Griffin also has served as TCU’s historian, a fitting role for a team member whose first-hand institutional memory extends to almost half of the credit union’s existence.

“Karol knows TCU, past and present, as well as anyone,” said Paul Marsh, the third President and CEO that Griffin has worked for, along with Ben Hawkins and Rick Rice. “Her contributions to numerous departments have helped the credit union thrive and her insightful historical research has reminded us of the debt we owe to those who came before us.”

Last April, Griffin and writer Gene Stowe released, The Power of People Helping People: Teachers Credit Union 1931-2018. Using archival research and dozens of interviews, the book documents TCU’s founding in the depths of the Great Depression to offer financial services to teachers and its growth into Indiana’s largest credit union with more than 300,000 members.

Griffin, who began her career at TCU’s Jefferson Service Center, also served for 15 years as president of the Credit Union Service Centers, a consortium in which credit unions process partner members’ transactions at any of their locations. She was influential in helping the CUSC board adopt a strategy that combined the operations of three shared branching networks into CO-OP Shared Branching, a unified national network, which now has more than 5,600 U.S. locations.

In recognition of her distinguished career, Griffin was inducted in 2017 into the Indiana Credit Union Hall of Fame.

“Karol supported TCU with energy and enthusiasm,” Marsh said. "We offer heartfelt appreciation for the unique gifts she generously shared with TCU and the credit union movement nationwide."