Security protocols are updated frequently on our website and Online Banking system. Check to make sure you have the latest version of your web browser to ensure the best - and most secure - online experience.
The following versions of popular desktop web browsers are already optimized to ensure a convenient and secure Online Banking experience.
Microsoft Internet Explorer (IE): 11*
Microsoft Edge: All versions
Mozilla Firefox: 27 and higher
Google Chrome: 38 and higher
Apple Safari-Desktop: 7 and higher for OS X 10.9 (Mavericks) and higher
Apple Safari-Mobile: 5 and higher for iOS 5 and higher
Several of the companies that partner with TCU - including our Online Banking partner - are ending their support for IE and encouraging our members to switch to one of the browsers listed above to ensure a continued secure experience. While we are including information about updating IE, we also encourage you to change to Microsoft Edge or other browser at your earliest opportunity.
Q. How do I know what version I have?
A. Each browser is different, but typically this can be found by going to the main menu and clicking About.
A quick way to determine if your web browser is up to date is to visit this site. If the message reads "TLS 1.0 Deactivation Test Passed," then your browser is already up to date. Didn't pass? No problem. Check below for brief instructions on how to get yours up to speed. (All versions of Microsoft Edge should support the new security upgrade by default.)
If you are regularly installing the latest Windows updates from Microsoft, you should have the latest version of Internet Explorer. To turn on automatic updates:
You can also download the latest version of Internet Explorer here.
The window that appears will automatically check for updates and show you the current version of Chrome. If an update is available, there will be an option available to install it.
You can also download the latest version of Chrome here.
The window that appears will automatically check for updates and show you the current version of Firefox. If an update is available, there will be an option available to install it.
You can also download the latest version of Firefox here.
You can also download the latest version of Safari here.
If you use the TCU Mobile App on an iPhone or iPad, chances are you are already up to date. Apple's operating system has been compatible with the new security protocols since iOS version 5.
If your Android device uses the KitKat operating system (version 4.4 and lower), you will need to update it to the Lollipop operating system (version 5.0 or higher).
Q. How do I know what operating system my device uses?
A. Follow these simple steps:
Q. How do I update my mobile operating system?
A. Your phone will usually automatically notify you if you have an update. We recommend that you back up your device before you update your operating system. To manually update your device, follow the instructions below:
Teachers Credit Union is not responsible for accuracy, security, content, or services offered by other websites; we encourage you to view privacy & security disclosures of all websites you visit as they may be different than those of Teachers Credit Union.