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Browser Settings

The following versions of popular desktop web browsers are already optimized to ensure a convenient and secure Online Banking experience:

Microsoft Internet Explorer (IE): 11 and higher
Microsoft Edge: All versions
Mozilla Firefox: 27 and higher
Google Chrome: 38 and higher
Apple Safari-Desktop: 7 and higher for OS X 10.9 (Mavericks) and higher
Apple Safari-Mobile: 5 and higher for iOS 5 and higher

Q. How do I know what version I have?

A. Each browser is different, but typically this can be found by going to the main menu and clicking About.
 

TEST YOUR BROWSER

A quick way to determine if your web browser is up to date is to visit this site. If the message reads "TLS 1.0 Deactivation Test Passed," then your browser is already up to date.Didn't pass? No problem. Check below for brief instructions on how to get yours up to speed. (All versions of Microsoft Edge should support the new security upgrade by default.)

Microsoft Internet Explorer

If you are regularly installing the latest Windows updates from Microsoft, you should have the latest version of Internet Explorer. To turn on automatic updates:

  1. Click on and open the Windows Update utility
  2. In the left navigation pane, click the Check for Updates link
  3. Choose to install all available updates or select the updates you want to install

You can also download the latest version of Internet Explorer here.

Google Chrome

  1. Open the Google Chrome browser
  2. Click the Customize and Control Google Chrome button (the icon with three vertical dots in the upper right corner of the screen)
  3. In the drop-down menu, select Help then About Google Chrome

The window that appears will automatically check for updates and show you the current version of Chrome. If an update is available, there will be an option available to install it.

You can also download the latest version of Chrome here.

Mozilla Firefox

  1. Open the Firefox browser
  2. Click the menu button (the icon with three horizontal lines in the upper right corner of the screen)
  3. Click the Open Help Menu button at the bottom
  4. Select About Firefox

The window that appears will automatically check for updates and show you the current version of Firefox. If an update is available, there will be an option available to install it.

You can also download the latest version of Firefox here.

Safari

  1. Open the Apple menu and choose App Store
  2. In the top of the window that appears, click the Updates button
  3. Find Safari and click Update (or Update All to install all available updates)

You can also download the latest version of Safari here.

Apple devices

If you use the TCU Mobile App on an iPhone or iPad, chances are you are already up to date. Apple's operating system has been compatible with the new security protocols since iOS version 5.

Android devices

If your Android device uses the KitKat operating system (version 4.4 and lower), you will need to update it to the Lollipop operating system (version 5.0 or higher).

Q. How do I know what operating system my device uses?

A. Follow these simple steps:

  1. Open Settings
  2. Tap About Phone

Q. How do I update my mobile operating system?

A. Your phone will usually automatically notify you if you have an update. We recommend that you back up your device before you update your operating system. To manually update your device, follow the instructions below:

  1. Plug in your device, as the update may drain your battery
  2. Connect your device to Wifi
  3. Open Settings
  4. Scroll down and tap the About Device icon (On a tablet, you may need to tap the General tab at the top of the screen first.)
  5. At the bottom of the menu, tap Software Update (or Update or System Firmware Update depending on your operating system)
  6. Tap Check for Updates
  7. Tap Update (If there is an update available, this button will appear at the top of your screen.)
  8. Tap Install (or Reboot and Install or Install System Software)